harborcloudsupport.com

Tasks

Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.
Implement the viewport meta tag.

SEO

URL

Domain : harborcloud.zendesk.com/hc/en-us

Character length : 32

Title

HarborCloud Support

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Error! Not all URLs are SEO friendly on this website!

https://harborcloud.zendesk.com/.. /signin?return_to=https%3A%2F%2Fharborclo... ("Sign in")

Checking the robots.txt file

There is robots.txt file.
https://harborcloud.zendesk.com/robots.txt

User-agent	Disallowed for the search engines
AppleBot	/children /groups /organizations /requests /registration /plans /accounts /account /proxy /rules /tags /ticket_fields /reports /search /slas /integrations /users /suspended_tickets /events /console /attachments /requests//satisfaction/ /hc/communities/public/topics/?filter= /hc/communities/public/questions$ /hc/communities/public/questions?filter= /hc/communities/public/questions/unanswered /hc//signin /hc/requests/ /hc//requests/ /hc/*/search /access/normal /access/sso_bypass
*	/children /groups /organizations /requests /registration /plans /accounts /account /proxy /rules /tags /ticket_fields /reports /search /slas /integrations /users /suspended_tickets /events /console /attachments /requests//satisfaction/ /hc/communities/public/topics/?filter= /hc/communities/public/questions$ /hc/communities/public/questions?filter= /hc/communities/public/questions/unanswered /hc//signin /hc/requests/ /hc//requests/ /hc/*/search /access/normal /access/sso_bypass /tickets

User-agent

Disallowed for the search engines

AppleBot

/children
/groups
/organizations
/requests
/registration
/plans
/accounts
/account
/proxy
/rules
/tags
/ticket_fields
/reports
/search
/slas
/integrations
/users
/suspended_tickets
/events
/console
/attachments
/requests/*/satisfaction/
/hc/communities/public/topics/*?*filter=
/hc/communities/public/questions$
/hc/communities/public/questions?*filter=
/hc/communities/public/questions/unanswered
/hc/*/signin
/hc/requests/
/hc/*/requests/
/hc/*/search
/access/normal
/access/sso_bypass

/children
/groups
/organizations
/requests
/registration
/plans
/accounts
/account
/proxy
/rules
/tags
/ticket_fields
/reports
/search
/slas
/integrations
/users
/suspended_tickets
/events
/console
/attachments
/requests/*/satisfaction/
/hc/communities/public/topics/*?*filter=
/hc/communities/public/questions$
/hc/communities/public/questions?*filter=
/hc/communities/public/questions/unanswered
/hc/*/signin
/hc/requests/
/hc/*/requests/
/hc/*/search
/access/normal
/access/sso_bypass
/tickets

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

HarborCloud Support

Character length : 19

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 12%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
1	2	8	1	0	0

Heading structure in the source code

<H1> Welcome to HarborCloud Support!
<H4> Support is open on regular business days from 6:00 a.m. to 6:00 p.m. (Pacific time) to answer calls, emails, and respond to trouble tickets created here. Emergency support is also available after-hours and on holidays on an on-call basis by either submitting a trouble ticket or calling 425-429-3950 (Option 4). If you call after-hours, please leave a detailed message in order for support personnel to be dispatched.
<H2> General Knowledge Base
<H3> Announcements
<H3> Getting Started
<H3> Tips & Tricks
<H3> Web Browser Help
<H3> Tutorials
<H2> Hosted Software Help
<H3> QuickBooks Help Articles
<H3> QuickBooks Tutorials
<H3> Sage Software Help

Word cloud

how12
quickbooks11
launch7
harborcloud6
file5
help4
local4
support4
password4
applications4
click4
error3
create3
software3
current3
set3
new3
safari3
reset3
application3
articles3
sage3
see3
chrome2
general2
install2
tutorials2
all2
users2
internet2
happens2
nothing2
launching2
difficulty2
after-hours2
trouble2

Keyword matrix

word	title	descriptions	heading
how
quickbooks
launch
harborcloud
file
help

Two Word cloud

can't launch2
harborcloud how2

Three Word cloud

happens chrome click2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 1 images on this web page.

Good! Every image has an alternative text attributes set on this website.

Readability

Flesch–Kincaid Grade Level

6.20

Flesch Reading Ease

62.60

Coleman Liau Index

12.00

Automated Readability Index (ARI)

5.60

Dale–Chall Readability

7.10

SMOG Index

9.20

Spache Readibility

5.00

Number of letters

1952

Number of words

389

Number of sentences

Average words per sentences

Number of syllables

632

Syllables in words

636

Average syllables in words

1.62

Number of words in first three syllables

Percentage of word / syllables

16.20

Words not in Dale-Chall easy-word list

166

Words not in Spache easy-word list

117

Technologies

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Table layout

Good! No nested tables found.

Number of HTTP resources

Number of source domains

Render blocking resources

The elements below are blocking the “above the fold” rendering.
List of render blocking css files

https://p4.zdassets.com/.. /mobile-1d46f9b53f297e0c0d2f445d2c451cdf....

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

https://harborcloud.zendesk.com/auth/v2/host.js

File size of all javascript files combined

124.43KB

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

File size of all css files combined

55.76KB

CSS minifying

You can save 2.1KB (11% compression) on the analysed URL by minifying the CSS files.

By minifying https://p4.zdassets.com/.. /mobile-1d46f9b53f297e0c0d2f445d2c451cdf.... you can save 2.1KB (11% compression rate)

Speed test – Compression

Uncompressed size of the of the HTML

5.72KB

Gzip compression

Your site uses compression.

Speed test – Browser cache

Number of static resources (image, JS, CSS)

Browser cache

The browser cache is not set correctly for all elements.

URL	Duration
https://p4.zdassets.com/hc/assets/mobile/mobile-logo-cropped.png	Expiry time is not specified
https://harborcloud.zendesk.com/auth/v2/host.js	24 hours

Speed test – Images

File size of all images combined

2.41KB

Image optimisation

All images are optimized.

Links

We found a total of 50 different links.
Internal links: 49
External links: 1

External links:

Link text (anchor)	Link strength
Powered by Zendesk

Internal links:

Link text (anchor)	Link strength
https://harborcloud.zendesk.com/hc/en-us
Submit a request
Sign in
General Knowledge Base
Announcements
Hosting for QB 2014 has ended
Current Password Policy
Current Leasing Rates for QuickBooks Software
Getting Started
How to install the Citrix Receiver
How to transfer data to HarborCloud
How to set up HarborCloud on mobile devices
Tips & Tricks
Can't launch applications - General Troubleshooting
Can't launch applications - "No Terminal Server License Servers" error
Click to launch an app and another local program opens instead
Evalutate your internet connection with a ping test
Can't find local printers
Initialization failed error for Mac users
See all 10 articles
Web Browser Help
Firefox - Click to launch an application and nothing happens
Chrome - Click to launch an application and nothing happens
Chrome - Click to launch an application and see a launch.ica file
Safari - Difficulty launching applications
Safari - HTTP Error 404 accessing HarborCloud on Safari
Internet Explorer - Difficulty launching applications
Tutorials
How to create a local backup from HarborCloud
How to create a local shortcut in HarborCloud
Hosted Software Help
QuickBooks Help Articles
QuickBooks freezes after performing certain actions
Why can't I install QuickBooks updates?
"Your system might not have enough memory" when exporting to Excel
"You do not have sufficient permissions" when creating a new QB file
"Password incorrect" when trying to use Gmail in QuickBooks
Invoice or Statement forms print without lines or borders around fields
See all 7 articles
QuickBooks Tutorials
How to set up new users in QuickBooks
How to update a QuickBooks file to your current version
How to locate an uploaded / existing QuickBooks company file
How to reset the TLG file - For slow/freezing/large QB files
How to set up email services in QuickBooks
How to reset the QuickBooks Administrator password
Sage Software Help
How to Create a New User in Sage 50
Sage 50 Password Reset

Website security

192.161.147.1

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Sites on same ip

ebookbountysupport.com

adivinetworkservices.com

supportbyhomes.com

amplifeiedhelpdesk.com

hostbabyfaq.com

criuscommerce.com

acitransport.se

apollotechnology.org

Icons

Favicon

Good! The website uses favicon.

Typos

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SEO report of harborcloudsupport.com